Your information, handled with care
Privacy Policy
Effective September 4, 2026
This policy explains how Sudad Vacations LLC (“Sudad Vacations,” “we,” “us,” or “our”) collects, uses, shares and safeguards information when you visit our website, request travel-planning help, or choose to receive marketing communications.
Information we collect
We collect information you choose to provide, such as your name, email address, phone number, ZIP code, departure city, destination interests, preferred travel dates, number of travelers, budget, trip style, notes and email or text-message marketing choices.
Our hosting and security providers may also process basic technical information, such as IP address, browser type, device information, requested pages and timestamps, to operate and protect the website.
How we use information
- Respond to questions and prepare personalized travel recommendations.
- Maintain records of trip requests and communication preferences.
- Send email or text-message marketing only for the channel or channels you select.
- Operate, secure, troubleshoot and improve the website and our services.
- Meet applicable legal, regulatory and recordkeeping obligations.
Email and text-message choices
Email and SMS permissions are separate and optional. You may unsubscribe from marketing emails using the link in an email. You may opt out of marketing texts by replying STOP; reply HELP for help. Message frequency varies, and message and data rates may apply. Consent is not a condition of purchasing travel services.
How information is shared
We use service providers to support our business, including website hosting, Google Sheets for business records, Mailchimp for email marketing, and WhatsApp when you choose to continue a conversation there. These providers process information under their own terms and privacy practices. We may also share relevant details with travel suppliers when you ask us to research, quote or arrange travel, and when disclosure is required by law or necessary to protect rights and security.
Browser preferences
The website stores limited preferences in your browser, such as your selected language and whether a signup prompt has been dismissed or completed. These preferences help the website remember your choices on that device.
Retention and security
We retain information for as long as reasonably needed to respond to you, provide requested services, maintain business and consent records, resolve disputes and meet legal obligations. We use reasonable safeguards appropriate to the information we maintain, but no online system can be guaranteed completely secure.
Your choices and requests
You may ask to access, correct or delete information you submitted, or change your marketing preferences, by contacting us. We may need to verify your request and may retain information when required or permitted by law.
Children’s privacy
Our website and travel-planning services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
International visitors
Sudad Vacations is based in Texas, United States. If you submit information from another country, it may be processed in the United States or other locations where our service providers operate.
Changes to this policy
We may update this policy as our services or practices change. The effective date at the top shows when it was last revised.
Contact us
Sudad Vacations LLC
Dallas, Texas, USA
info@sudadvacations.com
+1 (214) 603-5738